Video Recording: Sarah Finch on Organizational Change
Talk: Winning the Game of Change Change in business is such the norm these days that times with limited change almost feel abnormal! Despite the fast pace of change, many leaders still fumble when asked to lead a change.
Video Recording: Karyn Ross on “Wow” Customer Service
Talk: “WOW” Customer Service is Effective, Efficient and Personal Did you know that more than 50% of customers switch service providers after just one poor customer service experience? And that most don’t even tell the provider why they are dissatisfied.
Video Recording: Kevin Piket on Building a LinkedIn Presence
Talk: Tips You Can Use TODAY to Build Your LinkedIn Presence the Right Way This session is a great opportunity for you to learn how you can utilize LinkedIn to help you grow your business.