Talk: Target Meaningful Relationships to UP Your Social Capital Developing successful relationships and learning how to confidently relate and connect with others requires much more than showing up with a smile at a Zoom or in-person networking event.
Talk: Winning the Game of Change Change in business is such the norm these days that times with limited change almost feel abnormal! Despite the fast pace of change, many leaders still fumble when asked to lead a change.
Talk: “WOW” Customer Service is Effective, Efficient and Personal Did you know that more than 50% of customers switch service providers after just one poor customer service experience? And that most don’t even tell the provider why they are dissatisfied.