Talk: Crushing the Competition with Service In today’s ultra competitive business landscape there is only one way to thrive and that is through delivering an outstanding customer service and outstanding customer experience.
Talk: Modern Day Negotiation: Do You Sell or Negotiate? This negotiation session is designed for sales executives and professionals aiming to “level up” their negotiation game. Participants will learn to use a repeatable, scalable, and proven sales methodology to conduct stronger negotiations.
Talk: Get a Grip on Your Business–Are you Running Your Business or is it Running You? If you’d like to be more in control of your organization, you’re not alone. As thousands of business leaders have discovered, the key to faster growth, bigger profits, and fewer frustrations
Talk: Target Meaningful Relationships to UP Your Social Capital Developing successful relationships and learning how to confidently relate and connect with others requires much more than showing up with a smile at a Zoom or in-person networking event.
Talk: Winning the Game of Change Change in business is such the norm these days that times with limited change almost feel abnormal! Despite the fast pace of change, many leaders still fumble when asked to lead a change.
Talk: “WOW” Customer Service is Effective, Efficient and Personal Did you know that more than 50% of customers switch service providers after just one poor customer service experience? And that most don’t even tell the provider why they are dissatisfied.